General Terms and Conditions of Use

The following Terms of Use govern the use of the GREENGANY platform, which is offered and operated by GREENGANY GmbH, Erikastraße 74, 20251 Hamburg, Germany. They apply to all users of GREENGANY.

1. Subject Matter, Scope, BETA Version

1.1 GREENGANY is an AI-based recruitment and job platform in the field of Renewable Energy and GreenTech (www.greengany.com) where users can register as "Companies" or "Talents".

The platform includes intelligent matching between candidates and open positions, skills gap analyses to identify qualification gaps and training needs, personalized job recommendations based on skills, experience and career goals, access to job listings and company profiles, and networking features. GREENGANY offers both free and paid content and usage options.

1.2 This document contains the General Terms and Conditions of Use and forms the legal basis for the services offered and use of the GREENGANY platform. They apply in their current version at any given time and users must expressly agree to them upon registration, making them the basis for using the GREENGANY services.

1.3 Paid services / free use as a Talent. The paid services of GREENGANY (job listings, Talent Pool, placement fees) are exclusively directed at:

a) Entrepreneurs within the meaning of § 14 BGB, i.e. natural persons, legal entities or partnerships acting in the exercise of their commercial or independent professional activity at the time of concluding the contract,
b) Merchants within the meaning of § 1 HGB,
c) Legal entities under private or public law,
d) Other organisations with legal personality.

Consumers within the meaning of § 13 BGB cannot enter into paid contracts with GREENGANY for these services and are excluded from the paid offerings.

The free use of the platform as a Talent is available to both consumers and businesses; Talents may delete their account at any time via the account settings, thereby terminating the free use agreement.

1.4 Deviating, conflicting or supplementary terms and conditions of users only become part of the contract if GREENGANY expressly agrees to their validity at least in text form. This also applies if GREENGANY provides services with knowledge of conflicting terms.

2. Minimum Age

Use of GREENGANY requires prior registration.

For persons under 18 years of age, registration and use of GREENGANY is only permitted with the express consent of their legal guardians. GREENGANY is entitled to request appropriate proof of such consent if in doubt.

GREENGANY does not actively verify age or consent as a general rule. Users confirm upon registration that they are either at least 18 years old or – if younger – have obtained the required consent from their legal guardians.

3. Platform Content

3.1 Scope of Services

GREENGANY provides users with a wide range of information, services and functionalities. Some of these can be used free of charge. Certain services, such as posting job listings, accessing the Talent Pool as an employer, or using special placement services, require the conclusion of a paid subscription or booking as an individual service.

3.2 Requirements for Job Listings and Content

a) Job listings must clearly and transparently indicate the type of employment relationship (e.g. permanent employment, freelance, working student position) and the most important framework conditions. The advertised positions must comply with applicable law.

b) It is prohibited to publish content that violates legal provisions or public morals. In particular, the following content is expressly prohibited: advertising for bogus self-employment, pyramid schemes, lotteries, and other unlawful or misleading offers.

c) Paid application processes must be explicitly and clearly marked as such.

d) GREENGANY reserves the right to remove listings and content that violate these requirements at any time and without further notice. Users may provide proof of legality in a follow-up process; in this case, the listing will be reinstated or any fee will be partially refunded.

3.3 Handling of Violations

a) In the case of minor violations, GREENGANY will inform the relevant customer and grant a 48-hour deadline for rectification. If no correction is made, the listing will be removed; a refund of fees is excluded in this case.

b) In the case of serious or obvious violations (in particular advertising for pyramid schemes, illegal content, lotteries), GREENGANY is entitled to delete the listing immediately and without prior notice; a refund is also not provided in this case.

c) If the removal of a listing was demonstrably unjustified, the listing will be reinstated after successful proof or the fee will be partially refunded.

3.4 Prices, Scope of Services and Contract Conclusion

a) Prices and Scope of Services

The current scope of services and prices for all paid GREENGANY offerings (e.g. job listings, Talent Pool access, placement fees) can be viewed on the website at www.greengany.com/preise. All prices are net plus applicable statutory VAT unless explicitly stated otherwise. A detailed overview of all features, discounts and promotional offers and their conditions is also available on the pricing page. GREENGANY reserves the right to adjust prices and services for future contracts at any time. The respective contractual terms apply to contracts that have already been concluded.

b) Contract Conclusion

The following actions must be performed on the GREENGANY website to conclude a contract:

• Selection of the desired service
• Entry of required data (e.g. company name, contact person, email address, billing address, payment information)
• Acceptance of the applicable Terms of Use and the Privacy Policy
• For consumers with immediate commencement of service: consent to the waiver of the right of withdrawal
• Binding contract conclusion by clicking the "Book now (paid)" button

Before the legally binding booking, all details are displayed for review and correction. After successful contract conclusion, users receive a confirmation with all contract details, ordered services, and a copy of the current Terms of Use by email.

Where GREENGANY provides advance performance (e.g. purchase on account, subscription agreements, fixed-term contracts), GREENGANY reserves the right to conduct a credit check to safeguard legitimate interests. No automated individual decision within the meaning of Art. 22 GDPR takes place. Further information can be found in GREENGANY's Privacy Policy.

c) Payment Terms:

Job Listings:
Payment is made immediately upon booking before publication of the listing. Accepted payment methods: credit card, PayPal, instant bank transfer, invoice (for existing customers).

Talent Pool Subscription:
During the Beta and launch phase, access to the Talent Pool is free of charge. Subsequently, the first payment is made at the time of booking after selecting the subscription model:

• Monthly subscription: Monthly billing, each at the booking date, cancellable monthly effective at month end.
• Annual subscription: One-time payment for 12 months in advance with a 10% discount compared to the monthly subscription, cancellation with three weeks' notice to the end of the contract period possible.

Placement Fee:
Upon successful hiring of a candidate from the Talent Pool, a one-time placement fee is due (see current prices at: www.greengany.com/preise). The fee is charged exclusively upon conclusion of an employment contract and is payable within 14 days of invoicing.

3.5 Special Provisions: Launch Phase Guarantee and Beta Use

a) Job Listings:

Companies that book a job listing between 1 April 2026 and 31 August 2026 inclusive will receive a free extension of four additional weeks if not a single application is received during the original term.

Requirements:

• Booking of the listing during the stated period
• No application received during the original term
• The job listing must have been fully completed and activated by GREENGANY

The extension is made upon request after expiry of the original term. The request must be submitted before expiry by email to support@greengany.com. No further entitlement to extension or additional services exists beyond this.

b) Talent Pool:

Companies that book an annual subscription for the Talent Pool between April 2026 and August 2026 inclusive may use these features free of charge until August 2026. Payment is only required from 1 September 2026 in accordance with the prices applicable at that time.

Note: Unless expressly agreed otherwise, the prices and contractual conditions published on the website at any given time shall apply.

GREENGANY provides registered users with access to a beta version of the platform ("Beta Version") during the beta phase (1 April 2026 to 31 August 2026). The Beta Version is provided for testing new features, processes and technical components and is not yet in final development status. The Beta Version may have functional limitations, deviations from the final version, errors or interruptions. A specific scope of functions, availability or performance of the Beta Version is not owed. The following applies to the use of the Beta Version:

• The Beta Version is provided "as is".
• GREENGANY provides no warranty for freedom from errors, reachability of users, or market or placement successes.

GREENGANY reserves the right to modify, restrict, pause or completely discontinue the Beta Version at any time without any claims arising for users beyond the repayment of fees paid.

3.6 Term and Termination

Information on the term and cancellation of the respective services can be found in Section 10 of these Terms of Use.

3.7 Payment Terms, Default and Account Suspension

Invoices are due within 14 days of receipt. In the event of default, GREENGANY is entitled to charge reasonable flat-rate reminder fees and statutory default interest and to temporarily suspend the account until full payment is made. After an appropriate payment deadline has passed without success, GREENGANY may discontinue the contractual service entirely and terminate the contract for cause.

For questions or complaints regarding invoices, contract content or the use of paid services, users may first contact our support at support@greengany.com. GREENGANY endeavours to review incoming complaints promptly and find a solution together with users.

3.8 Further Development

GREENGANY is entitled to technically develop, improve and adapt the platform to the state of the art and legal framework conditions (e.g. GDPR, EU AI Act). There is no entitlement to specific new features unless expressly agreed.

4. User Obligations and Rights

4.1 You must keep your access data (username, password) confidential and must not share it with others – choose a secure password. If you feel or know that others are accessing your account, please send us an email as quickly as possible at support@greengany.com.

4.2 You may only use the content available on GREENGANY within the GREENGANY platform and must not share it with others, publish it on the internet or sell it to others.

4.3 You must not upload, post or otherwise distribute the following content in any form (texts, media, etc.) on GREENGANY:

4.3.1 Viruses or other forms of programming code;
4.3.2 Pornographic, sexist, xenophobic, offensive, defamatory, violence-inciting or violence-threatening, minority-suppressing or hate-speech content or other content that violates public morals;
4.3.3 Content that discriminates against others based on their origin, skin colour, gender, sexual orientation, illnesses or other characteristics;
4.3.4 Content with intentionally misleading or untruthful content;
4.3.5 Copyrighted material or content containing such material without demonstrably being authorised to do so;
4.3.6 Advertising material in any form unless GREENGANY has previously expressly agreed to this in text form;
4.3.7 To the extent we have published Community Guidelines on our website, you commit to observing them.

4.4 You are also prohibited from:

4.4.1 Misusing your access to GREENGANY for the purpose of initiating romantic or sexual relationships;
4.4.2 Unlawfully obtaining access to GREENGANY services for yourself or others, whether free or paid;
4.4.3 Any automated use of the platform and content available thereon, for example through the use of scripts to create or retrieve content. This also applies to such non-commercial uses.

4.5 Please note: You are personally responsible for the content you upload or post and must always bear in mind that – under applicable law – you must "stand accountable" for this content.

4.6 By uploading/publishing content, you grant GREENGANY a simple, spatially, temporally and content-wise unlimited, transferable, sublicensable and royalty-free right of use to this content for the purposes of providing, promoting and further developing the platform and fulfilling legal obligations. Details on the rights of use and the use of platform data are set out in § 13.

4.7 Should you become aware of a violation of the obligations of this Section 4 by other users, we ask you to inform us as quickly as possible at support@greengany.com.

4.8 You may not have more than one account on our platform. If we block your account because you violate our terms, you may not create a new account unless you have received our express written permission to create a new account in advance.

4.9 You shall indemnify GREENGANY upon first request against all third-party claims arising from legal violations attributable to you in connection with the use of the platform. This also includes the costs of appropriate legal defence.

5. Data Protection

GREENGANY processes personal data in accordance with applicable data protection law. Details are set out in the Privacy Policy, available at www.greengany.com/datenschutz. Users may at any time request information, correction, restriction of processing or deletion of their personal data.

6. Content Moderation

6.1 You have no entitlement to receive answers to questions you ask on GREENGANY or to specific content. Our service consists of providing the platform and not answering your questions or providing individual advice. Such services are owed neither by us nor by other users.

6.2 When displaying job listings and content, GREENGANY personalises these to show you particularly relevant results. Our algorithms take the following into account:

• Your profile data (e.g. location, language skills, availability, education, industry experience and further training)
• Interaction data on the platform (e.g. past activities, success rates of similar matches)
• Content data of the listings (e.g. currency and popularity of job listings)

6.3 Compliance with applicable laws and Community Guidelines is a high priority for GREENGANY. However, content is generally not manually checked for accuracy or compliance with legal requirements and community standards prior to publication.

6.4 When you publicly upload content, the uploaded content first automatically passes through our algorithm. This takes into account the factors of relevance to the platform, completeness of information, compliance with our community guidelines, and technical indicators for spam, misleading content or violations of our Terms of Use. Images are also automatically checked for pornographic, harmful and violent content. Based on the algorithm result, the content is either accepted, rejected or additionally reviewed by our team. If you believe that a rejection is unjustified, you can appeal and provide reasons for contesting. The rejection will then be reviewed by our team as promptly as possible. If the review concludes that the rejection was unjustified, the content will be accepted and published. You will receive a notification about this. If the rejection is upheld, you will be informed and the reasons why the content was rejected will be explained. If you believe the rejection was unjustified, you can take the matter to the competent civil courts.

6.6 Reporting Process for Content

At the launch of our platform, reporting content can initially only be done by email to support@greengany.com. Users can report content to us in this way that they believe violates the law, these Terms of Use or the Community Guidelines.

Each report is reviewed by our team to determine whether the requirements of Sections 4.1 to 4.5 have been met and whether a violation speaks against publication.

If you report a possible violation, our team will review the reported content. If your report leads to the content being removed or blocked, the person who published this content will be informed about the removal and the reasons. You as the reporting person will also receive feedback on the outcome of your report.

If the content is not removed, you as the reporting person will also receive appropriate feedback. The person whose post is being reviewed will generally only be informed if measures such as removal or blocking are taken.

7. Consequences of Violations

7.1 If you violate Sections 4.1 to 4.5, the following consequences may apply to you:

• Removal of content created by you (least severe consequence)
• Temporary suspension of your account – use of GREENGANY remains possible, but you may generally not temporarily post, upload or otherwise distribute any content – neither in the public area nor in private chats (moderate consequence)
• Permanent deactivation of your account and immediate termination of the contract (most severe consequence)

7.2 Whether your violation of Sections 4.1 to 4.5 has consequences beyond the deletion of the content depends on the severity of the violation. The following behaviours lead, for example, to immediate account deletion/suspension:

• Criminal activities and regulated goods, weapons and ammunition, violent and graphic content
• Nudity and adult sexual activities, child safety, promotion of self-harm and suicide, violent extremism

If we determine that you are using multiple accounts and one account is suspended, we reserve the right to also suspend the other accounts.

7.3 As soon as GREENGANY becomes aware of a violation of Sections 4.1 to 4.5 in respect of already published content, the following process is initiated: Obviously unlawful content will be removed immediately. Subsequently, the person who posted the content will be informed about the removal with the reasons. If content is not obviously unlawful, the person who posted the content will be given an opportunity to comment within three working days. GREENGANY will then decide on the removal of the content. If circumstances justify temporary suspension or permanent deactivation of the account, the person will either be warned in advance or, in serious cases, simply informed of the underlying reasons. The person will be given an opportunity to comment within a maximum of five working days. The holder of the suspended/deactivated account may take action against GREENGANY's decision before the competent civil courts.

8. Contact and Chat Area

8.1 It is possible to get in contact with employers or talents.

8.2 The conditions and rules of Sections 4.1 to 4.5, including the Community Guidelines, apply to contact and communication. Chat content from you that violates these conditions and rules may be deleted by Community Moderators. Community Moderators may also remove you for reasons mentioned in Section 7.2 if you have seriously or repeatedly violated the conditions and rules. If you believe that the deletion of a message or removal from a chat is unjustified, you can contest this. The decision will then be reviewed by our team as promptly as possible. Please note that content you post in the chat may have further consequences under Section 7.

9. Advertising

GREENGANY is entitled to display advertising information on the platform.

10. Contract Duration and Termination

10.1 For Talents (free use)

The contract for the use of GREENGANY as a Talent is concluded for an indefinite period and is free of charge for you. You can delete your account at any time via the account settings, thereby terminating the contract.

10.2 For Companies – Job Listing Packages

You can purchase individual job listings or packages with multiple listings. When purchasing multiple listings, you receive a volume discount in accordance with our current price list.

Term and Use:

• Each job listing is active for 30 days from publication.
• Purchased but not yet published listings are valid for 12 months from the date of purchase.
• After the term expires, the listing is automatically deactivated.

Extension of active job listings:

You can extend the term of a job listing before or after expiry. Each extension costs the regular price of a job listing. Special provision in the launch phase: If your job listing has received no applications, you can extend it free of charge up to twice by 30 days each, for as long as the launch phase lasts.

No refund: Already published job listings cannot be refunded. In the event of early deletion of a listing by you, there is no entitlement to repayment or partial refund.

10.3 For Companies – Talent Pool Subscription

Companies conclude a paid subscription for a specific term (e.g. monthly or annually). The subscription automatically renews for the respective term until cancelled. Cancellation can be made at any time up to three weeks before the end of the current contract period via the account settings in the company dashboard (button "Cancel subscription").

Job listings remain unaffected: Already purchased and active job listings continue independently of the Talent Pool subscription until the end of their respective term.

10.4 Consequences of Termination for Companies

Upon expiry of the cancelled contract period, your access to the Talent Pool ends completely. You will no longer be able to access matching functions, contact details, chat histories, analyses or other Talent Pool services.

GREENGANY stores your data and chat histories stored in the Talent Pool exclusively for a transition period of 6 months after the end of the contract to enable reactivation of your account. After this period, the data will be automatically deleted unless statutory retention obligations apply. If you book the Talent Pool subscription again, you will regain access to these previously stored data.

Complete deletion of all stored data takes place at the express request of users or if required by law.

10.5 Users and GREENGANY have the right to terminate a contract concluded with us at any time for good cause. The provisions of Section 7 remain unaffected.

10.6 We reserve the right to adjust the prices for our services in the future. Already purchased packages and subscriptions remain unaffected by price changes and will be processed at the conditions applicable at the time of purchase.

11. Liability

11.1 GREENGANY provides no warranty that the software is suitable for a specific purpose unless such suitability is expressly guaranteed in the service description or in this contract.

11.2 GREENGANY is not responsible for data located outside the software, their processing, accuracy and completeness, or for the fact that they are not damaged or defective. This also applies to the forwarding by clicking on links to third-party pages outside the software.

11.3 GREENGANY's strict liability for initial defects pursuant to § 536a BGB is excluded.

11.4 GREENGANY's liability is otherwise as follows:

11.4.1 GREENGANY is liable without limitation for damages resulting from injury to life, body or health. GREENGANY is also liable without limitation in cases of intent and gross negligence, fraudulent concealment of a defect, assumption of a guarantee and in all other legally regulated cases.

11.4.2 Where essential contractual obligations of GREENGANY are affected, GREENGANY's liability for slight negligence is limited to the typical, foreseeable damage, up to a maximum amount of EUR 5,000.00. Essential contractual obligations are obligations that arise from the nature of the contract and whose violation would jeopardise the achievement of the contractual purpose, as well as obligations on whose compliance users may regularly rely.

11.5 The above limitations of liability also apply to third parties and in the case of breaches of duty by persons (also for their benefit) whose culpable behaviour GREENGANY is required to answer for under statutory provisions.

11.6 The above limitations of liability do not apply to liability under the Product Liability Act or in the context of a guarantee assumed by a party.

11.7 GREENGANY, except in cases of intent or gross negligence, provides no warranty and is not liable for disruptions, delays or errors attributable to third-party systems outside GREENGANY's sphere of influence. These include in particular, but are not limited to, the proper delivery of emails, the functionality of payment service providers, and external internet connections and hosting service providers.

11.8 Users are solely responsible for the content, data and information they post on the platform. GREENGANY provides no warranty for the accuracy, completeness, currency, lawfulness or suitability of this content. GREENGANY does not proactively review third-party content.

11.9 No contractual relationship arises between users with respect to the provided content through the use of the platform. Liability of users among themselves for the accuracy, completeness or suitability of the content is excluded insofar as mandatory statutory liability provisions do not apply.

12. Third-Party AI

12.1 Third-party AI is an integral component of the platform.

12.2 Users hereby acknowledge and agree that the General Terms and Conditions of OVH.LLM API endpoint available at https://contract.eu.ovhapis.com/1.0/pdf/Conditions_particulieres_OVH_Stack-de.pdf (pp. 54–55) ("Third-Party AI Terms") are hereby incorporated into this agreement. Users agree to be bound by and comply with the Third-Party AI Terms in their entirety.

12.3 Users are aware that the Third-Party AI Terms may contain provisions specifically relating to use, licensing, liability limitations, confidentiality, data protection and intellectual property rights in connection with the third-party AI. Users agree that any use of the platform constitutes their unconditional consent to the Third-Party AI Terms.

12.4 Users understand and acknowledge that the result is determined by their own interaction with the third-party AI provided through the platform. Users therefore commit to using third-party AI exclusively in a professional, legal, safe and ethical manner. Users remain solely responsible for verifying the suitability of the output for the intended purpose.

12.5 Users acknowledge and agree that the provider may replace or modify the third-party AI at any time, including with its own AI and AI from other third-party providers, provided that these changes do not materially impair the functionality of the platform.

12.6 Users understand that third-party AI operates on the basis of complex algorithms and data is processed using sophisticated calculation methods. GREENGANY therefore provides no warranty or guarantee that the results meet a specific aesthetic effect, a specific business impact or a specific legal requirement.

§ 13 Platform Data

13.1 Certain data is uploaded to the platform by users or on their behalf or otherwise made available via the platform, e.g. texts, uploaded images or inputs made when interacting with the platform's AI-powered virtual assistant ("Platform Data").

13.2 For this purpose, users grant GREENGANY a non-exclusive, temporally, spatially and content-wise unlimited, worldwide, royalty-free licence to use the Platform Data:

(a) to the extent necessary for providing and operating the platform;
(b) for training, fine-tuning and otherwise optimising GREENGANY's proprietary technology; and
(c) for improving, testing and expanding the performance and functionality of the platform.

13.3 To ensure professional, lawful, safe and ethical use of the platform, GREENGANY may keep usage logs and records of users' use and interaction with the platform in accordance with the law applicable between the parties.

14. Force Majeure

Neither party is liable for failure to fulfil its obligations if these are based on force majeure events outside a party's reasonable sphere of influence (e.g. natural disasters, war, failures of internet infrastructure, fire, strikes, official orders). If the duration of the force majeure is longer than 30 days, both parties are entitled to terminate the contract for extraordinary cause.

15. Amendments to the General Terms and Conditions of Use

GREENGANY is entitled to amend these General Terms and Conditions of Use if this appears necessary and users are not disadvantaged thereby in bad faith. Amendments will be communicated to users in text form (§ 126b BGB) in advance. Amendments that substantially disturb the contractual balance between the parties require the express consent of users. Otherwise, they are deemed approved if users do not object within six weeks of receipt of the notification in text form. In the event of an objection, GREENGANY is entitled to terminate the contract with a notice period of two weeks.

16. Availability

16.1 GREENGANY guarantees an availability of the platform of at least 99.5% on an annual average after the Beta phase. The handover point is the router exit of the data centre used by GREENGANY. Availability means the ability of users to use all main functions of the software. Maintenance times and times of disruption while adhering to the remediation time count as times of availability.

16.2 Users must report disruptions immediately to the support service: support@greengany.com.

16.3 Statutory claims of users against GREENGANY remain unaffected.

17. Language of Contract, Applicable Law

17.1 The contract is concluded in the German language.

17.2 The law of the Federal Republic of Germany applies. In the event that you have your habitual residence in a member state of the EU or Switzerland, the mandatory provisions there remain unaffected.

17.3 The exclusive place of jurisdiction for all disputes arising from this contract is Hamburg, provided that no mandatory statutory provisions conflict with this.

18. Assignment of Contract

The rights and obligations from this contract may not be transferred or assigned without GREENGANY's prior written consent.

19. Severability Clause

Should individual provisions of this contract be or become invalid or unenforceable, the validity of the remainder of the contract shall not be affected. The invalid or unenforceable provision shall be replaced by the valid and enforceable regulation whose effects come as close as possible to the economic objective pursued by the contracting parties with the invalid or unenforceable provision.

20. Consumer Dispute Resolution / Online Dispute Resolution

GREENGANY is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Resolution Act.

RIGHT OF WITHDRAWAL

RIGHT OF WITHDRAWAL FOR CONSUMERS

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or email) sent to GREENGANY GmbH, Erikastr. 74, 20251 Hamburg, or by email to support@greengany.com. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Expiry of the Right of Withdrawal

Your right of withdrawal expires as soon as we have begun performing the contract, given that you are not obliged to pay a price for the digital content (§ 356 para. 5 no. 1 BGB).

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

To GREENGANY GmbH, Erikastr. 74, 20251 Hamburg, or by email: support@greengany.com

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following digital content (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if notified on paper)
Date
(*) Delete as applicable.